Managing for Happiness

Games, Tools, and Practices to Motivate Any Team

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Happy teams are more productive and managers should find joy at work, too!

A practical handbook for making management great again.

Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more.

It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers.

These aren't break time exploits or downtime amusements, they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful.

An organization's culture rests on the back of management, and this book shows you how to create change for the better.

Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings.

Managing for Happiness offers concrete games, tools, and practices for all workers. It addresses many common leadership questions, such as:

  • How can we measure performance?
  • How can we reward people in a better way?
  • How can we replace performance appraisals?
  • How can we motivate our teams?
  • How can we change the organization's culture?

Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.

Author: Jurgen Appelo

Table of Contents

Preface viii

Better Management for Everyone

Introduction 1

What Is Management 3.0?

1 Kudo box and kudo cards - Motivate People with Better Rewards

2 Personal maps - Improve Communication and Understanding

3 Delegation boards and delegation poker - Empower Workers with Clear Boundaries

4 Value stories and culture books - Define the Culture by Sharing Stories

5 Exploration days and internal crowdfunding - Make Time for Exploration and Self-Education

6 Business guilds and corporate huddles - Share Knowledge, Tools, and Practices

7 Feedback wraps and unlimited vacation - Learn How to Offer Constructive Feedback

8 Metrics ecosystem and scoreboard index - Measure Performance the Right Way 

9 Merit money - Pay People According to Their Merits

10 Moving motivators - Discover Real Engagement of Workers

11 Happiness door - Aim for a Happier Organization

12 Yay! questions and celebration grids - Learn from Successes and Failures

Conclusion -= Never Stop Experimenting

Notes 

Index