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Shipping Info

Need it FAST?

  • We ship packages:
    • Next Day by 10:30am
    • 2-Day, by  end of business day
    • 3-Day, by  end of business day
    • For same-day shipment, place orders before noon Eastern Time (Mon. - Thu. only) and before 10am on Friday!
    • Fedex delivers on business days only (Monday - Friday.; no holidays)
    • We do not ship on weekends or holidays.
    • The day a package ships is NOT counted as a shipping day. [i.e., a 2-day package ordered at 1:30 on a Thursday will ship on Friday, and be delivered end-of-day Tuesday.]
    • To confirm delivery date and time, feel free to call our office during business hours. 800-299-3770

Standard USA Shipping

  • We strive to ship your products on the next business day after we receive your order (excluding weekends, holidays, and pandemics). If you have selected standard FEDEX Ground shipping, expect delivery in 1 to 7 business days after your order has shipped.
  • View Fedex Zone Map for transit times for US 48 contiguous states
  • Your online shopping cart will automatically calculate shipping cost based on the weight, destination and, occasionally dimensions of your package. Standard carrier rates apply. Handling fees are not applied.
  • Please place separate orders if you need to ship to more than one shipping address or call/email the office.
  • Fedex typically does not deliver packages to Post Office boxes. Please provide a physical street address for shipping
  • Registered customers can track their order status and shipment online. For Guest Checkouts, please reference your order confirmation email. [Tracking information becomes available the day after you placed your order.]
  • If items are temporarily out of stock, we will contact you within 1 business day. If your order includes items that are both in and out of stock, we'll ask if you wish to have your shipment split so that you can receive in-stock items immediately. When out-of-stock items become available, we ship them via FedEx Ground at no additional charge.
  • We send an e-mail confirmation when you submit your online order. When your order ships, we email complete billing and tracking information.

INTERNATIONAL SHIPPING

  • International shipments are enabled for countries where UPS and FedEx make deliveries.
  • Payments are processed through PayPal only. Credit card processing is not currently available for international shipments (except Canada).
  • Upon checkout you will be charged a shipping fee only.  Duties, taxes, or import fees must be paid by customer upon delivery.
  • All prices are quoted in US Dollars.
  • We typically ship via FEDEX, but may make alternative arrangements, depending on the size and destination of the package.
  • Most packages arrive in 7-12 days, but we cannot be responsible for packages delayed at customs.
  • U.S. Military addresses are not considered international addresses. When completing your billing/shipping address, choose the appropriate "Armed Forces" territory, enter zip code, and proceed through checkout.

International Partners

Training Shop UK logo
UNITED KINGDOM
AUSTRALIA & NEW ZEALAND