Shipping Info
Need it FAST?
- Express Delivery Options: Next Day, 2-day, 3-dayWe ship packages:
- Next Day to arrive by 10:30am
- 2-Day, to arrive by end of business day
- 3-Day, to arrive by end of business day
- For Same-day Shipment of Express Orders ONLY
- Orders must be placed before 10AM Eastern Time (Mon. - Fri.)!
- Fedex delivers on business days only (Monday - Friday.; no holidays)
- We do not ship on weekends or holidays.
- The day a package ships is NOT counted as a shipping day. [i.e., a 2-day package ordered after 10:00AM Eastern on a Thursday will ship on Friday, and be delivered end-of-day Tuesday.]
- To confirm delivery date and time, feel free to call our office during business hours. 800-299-3770
Standard USA Shipping
- Most orders ship in 1-2 business days from MA except...We strive to ship your products on the next business day after we receive your order (excluding weekends, holidays, and pandemics). If you have selected standard FEDEX Ground shipping, expect delivery in 1 to 7 business days after your order has shipped.
- Preferred carrier is UPS. Click arrow for zone mapView Fedex Zone Map for transit times for US 48 contiguous states
- Shipping Rates & EstimatesYour online shopping cart will automatically calculate shipping cost based on the weight, destination and, occasionally dimensions of your package. Standard carrier rates apply. Handling fees are not applied.
- Multiple Shipping AddressesPlease place separate orders if you need to ship to more than one shipping address or call/email the office.
- P.O. BoxesFedex typically does not deliver packages to Post Office boxes. Please provide a physical street address for shipping
- Package TrackingRegistered customers can track their order status and shipment online. For Guest Checkouts, please reference your order confirmation email. [Tracking information becomes available the day after you placed your order.]
- Out-of-Stock SituationsIf items are temporarily out of stock, we will contact you within 1 business day. If your order includes items that are both in and out of stock, we'll ask if you wish to have your shipment split so that you can receive in-stock items immediately. When out-of-stock items become available, we ship them via FedEx Ground at no additional charge.
- Order Confirmation NotificationWe send an e-mail confirmation when you submit your online order. When your order ships, we email complete billing and tracking information.
INTERNATIONAL SHIPPING
- We ship packages all over the world!International shipments are enabled for countries where UPS and FedEx make deliveries.
- Payment method: PaypalPayments are processed through PayPal only. Credit card processing is not currently available for international shipments (except Canada).
- Duties & Taxes (due opon delivery)Upon checkout you will be charged a shipping fee only. Duties, taxes, or import fees must be paid by customer upon delivery.
- Currency: US DollarAll prices are quoted in US Dollars.
- Transit Method: UPSWe typically ship via FEDEX, but may make alternative arrangements, depending on the size and destination of the package.
- Delivery Time and DelaysMost packages arrive in 7-12 days, but we cannot be responsible for packages delayed at customs.
- APO/FPO AddressesU.S. Military addresses are not considered international addresses. When completing your billing/shipping address, choose the appropriate "Armed Forces" territory, enter zip code, and proceed through checkout.
International Partners
UNITED KINGDOM