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SHIPPING FAQs

View all FAQs

Orders typically ship to US and Canada within 1 business day (Monday-Thursday, excl. Holidays) from Massachusetts.

Trainers Warehouse does not ship on Fridays. Orders placed after 11AM on Thursday will ship on the following Monday.

Overnight/2-Day/3-Day orders MUST be placed by 10:00 AM Eastern (Mon-Thu excl. US Holidays) to guarantee same-day shipping.

ALERT: Trainers Warehouse does not process shipments on Fridays!

We only charge tax in select states: GA, IN, MA, MD, MI, NC, NJ, OH. 

If you are US tax-exempt in these states, we need to set that up in our system BEFORE you place an order.  We will add your TAX ID# and TAX-EXEMPT CERTIFICATE to your account, so you can place orders tax-free.

Again, we need to set this up prior to your placing an order. Sorry for any inconvenience. The good news is, once your account is set up, you'll be all set going forward.

Email info@trainerswarehouse.com or call us at 800-299-3770. We'll let you know when you're good to go.

NOTE: to save your order, look for the SHARE link in the top right corner of your Cart.

Shipping charges DO NOT include duties, taxes or import fees. These must be paid by the customer upon delivery.

Important Shipping Notice

Trainers Warehouse does not ship on Fridays. Orders placed after 11AM on Thursday will ship on the following Monday.