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Help teams learn how to surface, diagnose, and work through the issues that impede effective teamwork.
For more than 15 years, the Team Effectiveness Profile (TEP) has helped teams eliminate or reduce blockages in the 5 vital areas of team activity:
- Mission, Vision, and Goals
- Team Roles
- Operating Processes
- Interpersonal Relationships
- Interteam Relationships
Learning Outcomes
- Identify issues that block effectiveness
- Reduce or eliminate problems that can drain a group's energy
- Maximize the group's productive efforts
Theory
The Team Effectiveness Profile focuses on the 5 Categories of Team Effectiveness. The first 4 of these categories are based on those presented by Richard Beckhard in Organization Development: Strategies and Models (1969). Interteam relationship theory is the basis for the fifth category.
How It Works
The TEP has been designed to function as a self-administered learning instrument. The TEP yields an overall Team Effectiveness Score as well as separate scores for each of the 5 areas indicating the general health of the group and blockages that hinder team effectiveness.
Uses for the TEP
Appropriate for any type of team and all levels of team members and leaders, the TEP can be used as a stand-alone instrument or as a component in a larger team-building program. The TEP can be used to:
- Measure pre-team building conditions
- Orient new teams to potential problems
- Unblock struggling teams
- Determine post- team-building results
We recommend administering the TEP periodically, as issues will change over a period a time.
What to Order/Product Contents
Order one Facilitator Set (#RBWTEF) per trainer and one Participant Guide (product code #RBWTEP, sold separately) per participant.
Facilitator Guide includes:
- Administrative guidelines
- Team development theory
- Experiential learning methodology
- Normative and reliability data
- Sample copy of the Participant Guide
- 2-hour workshop
- 6 optional activities
- 2 alternative training designs
- Overhead transparency masters
- Reproducible participant handouts
- Reproducible article Building a Winning Team
- CD-ROM containing all reproducible materials, certificate of achievement, training evaluation, PowerPoint presentation
- Convenient binder format
Participant Guide includes:
- 50-item profile
- Pressure-sensitive scoring form
- Interpretive information
- Descriptions of the 5 team effectiveness areas
- Discussion guide
- Action planning
The TEP is a HRDQ publication produced by Christine Glaser, Rollin Glaser, and the HRDQ Development Team.
Conflict Strategies Inventory Facilitator Set improves an individual's ability to successfully handle workplace conflict. Based on more than 35 years of research, this training tool explores five different strategies: Integrating, Compromising, Competing, Smoothing, and Avoiding. Most importantly, the Conflict Strategies Inventory accurately identifies one's typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and provides skill practice in resolving day-to-day issues.
The Conflict Strategies Inventory is based upon the well-known Blake and Mouton Styles Grid as well as the works of many other respected researchers in the field of conflict management. Packed with extensive interpretive information, hands-on activities, skill development, and action planning, this is a great way to equip individuals with the knowledge and insight they need to address conflict in any situation.
The facilitator set offers tools to lead a training workshop, including comprehensive background information, step-by-step facilitator guidelines, a skill-development module, sample participant materials, and a flash drive containing a professional Microsoft PowerPoint presentation and facilitator support resources. Trainer certification is not required to administer or facilitate the Conflict Strategies Inventory.
Learning Outcomes
- Pinpoint one's preferred strategy for managing conflict
- Discover the five different ways people respond to conflict
- Understand how and when to utilize the Integrating strategy
- Learn and practice when to use alternative strategies
- Create a development plan to put the learning into action
Uses and Applications
The Conflict Strategies Inventory is most appropriate for people in the midst of workplace conflict, but all individuals, from frontline employees to team members and managers, will find this tool immensely helpful. It can be used as a stand-alone learning instrument, the centerpiece of a more comprehensive curriculum, or a tool to:
- Develop new approaches and solutions
- Tackle recurrent conflict issues
- Inspire interest and creativity
- Introduce conflict management skills to teams
The self-assessment takes approximately 25 minutes to complete, and it is recommended to allow up to an hour for the interpretation of results, debrief, and action planning. Participants are presented with ten common workplace situations, individuals identify a preference for one of five basic conflict strategies: Integrating, Avoiding, Smoothing, Competing, and Compromising. Scores reveal a personal Conflict Strategies Profile.
The facilitator kit provides a sample of the Self-Assessment and the Participant Workbook. Each can be purchased separately:
Self-Assessment #RBCSIA
Participant Workbook #RBCSIP
This Facilitator Guide also features an HRDQue Card and the Conflict Strategies Inventory Poster.
Conflict Strategies Inventory is published by HRDQ
The Conflict Strategies Inventory improves an individual's ability to successfully handle workplace conflict. Based on more than 35 years of research, this training tool explores five different strategies: Integrating, Compromising, Competing, Smoothing, and Avoiding. Most importantly, the Conflict Strategies Inventory accurately identifies one's typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and provides skill practice in resolving day-to-day issues.
Participant Self Assessment accompanies the Conflict Strategies Inventory Facilitator Guide (#RBCSIF) by HRDQ.
NOTE: Order 1 per participant.
The Conflict Strategies Inventory is based upon the well-known Blake and Mouton Styles Grid as well as the works of many other respected researchers in the field of conflict management. Packed with extensive interpretive information, hands-on activities, skill development, and action planning, this is a great way to equip individuals with the knowledge and insight they need to address conflict in any situation.
Use the self-assessment to
- Pinpoint one's preferred strategy for managing conflict
- Discover the five different ways people respond to conflict
- Understand how and when to utilize the Integrating strategy
- Learn and practice when to use alternative strategies
- Create a development plan to put the learning into action
The self-assessment takes approximately 25 minutes to complete, and it is recommended to allow up to an hour for the interpretation of results, debrief, and action planning. Participants are presented with ten common workplace situations, individuals identify a preference for one of five basic conflict strategies: Integrating, Avoiding, Smoothing, Competing, and Compromising. Scores reveal a personal Conflict Strategies Profile.
The Conflict Strategies Inventory improves an individual's ability to successfully handle workplace conflict. Based on more than 35 years of research, this training tool explores five different strategies: Integrating, Compromising, Competing, Smoothing, and Avoiding. Most importantly, the Conflict Strategies Inventory accurately identifies one's typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and provides skill practice in resolving day-to-day issues.
Participant Workbook accompanies the Conflict Strategies Inventory Facilitator Guide (#RBCSIF) by HRDQ.
NOTE: Order 1 per participant.
The Conflict Strategies Inventory is based upon the well-known Blake and Mouton Styles Grid as well as the works of many other respected researchers in the field of conflict management. Packed with extensive interpretive information, hands-on activities, skill development, and action planning, this is a great way to equip individuals with the knowledge and insight they need to address conflict in any situation.
Learning Outcomes for the Conflict Strategies Inventory include:
- Pinpoint one's preferred strategy for managing conflict
- Discover the five different ways people respond to conflict
- Understand how and when to utilize the Integrating strategy
- Learn and practice when to use alternative strategies
- Create a development plan to put the learning into action
With the Participant Workbook, the Conlict Strategies Inventory can be used as a stand-alone learning instrument, the centerpiece of a more comprehensive curriculum, or a tool to:
- Develop new approaches and solutions
- Tackle recurrent conflict issues
- Inspire interest and creativity
- Introduce conflict management skills to teams
NOTE: The self-assessment (sold separately) takes approximately 25 minutes to complete, and it is recommended to allow up to an hour for the interpretation of results, debrief, and action planning. Participants are presented with ten common workplace situations, individuals identify a preference for one of five basic conflict strategies: Integrating, Avoiding, Smoothing, Competing, and Compromising. Scores reveal a personal Conflict Strategies Profile.
What's your Negotiation Style?
Defeating?
Accommodating?
Collaborating?
Withdrawing?
Compromising?
Everybody negotiates. Whether people are striving to hit their monthly sales quota, campaigning for a deadline extension, or pitching ideas to a team, the same principles apply.
There's more to effective negotiating than the outcome alone. In fact, building productive relationships is equally important. Skillful negotiators know this is the key to their success - and its what sets them apart from the rest.
Based on Ury and Fishers collaborative win-win model, and heavily influenced by the highly-respected Thomas-Kilmann conflict resolution model, the offers a simple framework for determining ones negotiating style and the likely effect it has in negotiating situations.
A powerful combination of self-assessment, 180 peer feedback, and classroom training, the Negotiating Style Profile identifies a preference for one of five negotiating styles: Defeating, Accommodating, Collaborating, Withdrawing, or Compromising.
Learning Outcomes
- Learn five styles of negotiating
- Identify personal negotiating style
- Discover why a win-win approach is most effective
- Learn how ones negotiating style is perceived by others
- Develop an action plan to improve negotiating-style strengths
The Negotiating Style Profile is an excellent starting point for anyone in your organization, from front-line employees to management team members and everyone in between.
How it Works
The Negotiating Style Profile self-assessment presents individuals with 30 statements. Their task is to choose one of seven possible responses, ranging from Completely Characteristic to Completely Uncharacteristic. Scores reveal a preference for one of five negotiating styles: Defeating, Accommodating, Collaborating, Withdrawing, or Compromising.
One self-assessment is needed for each particpant. The facilitator kit provides a sample and the self-assessment can be purchased separately (#RBSNSG).
The Negotiating Style Profile also offers a 180 feedback component that enables individuals to see how they are perceived by their peers. Combining the results of the self-assessment and the feedback provides individuals with an in-depth understanding of their natural tendencies as well as a starting point for improvement. Both pieces take approximately 20 minutes to complete. One hour is recommended for the interpretation of results, debrief, and goal setting.
The Negotiating Style Profile Facilitator Set includes tools to lead a 1 -hour classroom training workshop, including comprehensive background information, step-by-step instructions, optional activities, alternative training options, a reproducible article, and a professional Microsoft PowerPoint presentation. Trainer certification is not required to administer or facilitate the Negotiating Style Profile.
Uses and Applications
The Negotiating Style Profile can be used as a stand-alone learning instrument or part of a more comprehensive curriculum on topics such as negotiating, selling, communication, and conflict resolution. Its an excellent starting point to help individuals:
- Gain awareness of their current negotiating behavior.
- Prepare for an upcoming negotiation.
- Improve the planning and communication skills needed to be an effective negotiator.
- Practice negotiating with people who have different negotiating styles.
- Improve reasoning skills.
The Negotiating Style Profile is suitable for all individuals, especially supervisors, customer service representatives, managers, sales professionals, negotiators, and consultants.
3rd Edition
by Rollin Glaser, EdD and Christine Glaser, MEd
Gain Awareness of Personal Strengths
Based on theories of psychologist William Marston, the HRD Press DISCStyles assessment helps organizations understand how behaviors impact the success of their employees--and their bottom line -- and improve communication and conflict resolution skills.
PRODUCT BENEFITS
- Gain awareness of personal strengths and motivations
- Uncover career development opportunities
- Improve methods for interpersonal communication
- Enhance conflict resolution ability
- Create 360-degree feedback for your leaders
- Build and strengthen teams
- Improve professional relationships internally and externally
SAMPLE TOPICS
- Your Behavioral Style Tendencies, Strengths, and Struggles
- Your Management Strategies and What Motivates You
- Your Communication Preferences
- About the Four Basic DISC styles
- How to Identify Another Person's Style
- How to Use Adaptability for Greater Success
Each assessment includes a score sheet. The scoring can be completed by the test-taker or by a facilitator or HR representative. The booklet describes all the potential style combinations that correlate with the the scores.
Once the assessment has been completed, the test-taker has access to information about their particular profile characteristics in many environments -- at work, socially, under stress, etc. -- and review strategies for increasing personal effectiveness.
The package include 5 paper assessments/scoring bookets.
The Intentional Collaboration Game takes players on a journey from working alone to true co-creation — exploring the full spectrum from Isolation to Cooperation to genuine Collaboration. This one-of-a-kind, LEGO-based learning experience unfolds in three engaging rounds:
Round 1 – Isolation: Each player works independently, building "something useful" using only their own set of single-colored LEGO bricks, hidden behind a paper divider.
Round 2 – Cooperation: Players invite a partner to offer suggestions — and even share their own uniquely colored pieces — to enhance and improve each other's creations. This simulates both the pros of focused, undistracted work, and the cons of limited resources and ideas. Each still works on their own project, but now they share ideas and resources.
Round 3 – Collaboration: Groups of three (or more) now move into true co-creation, sharing ideas and combining all of the LEGOs into a unified, shared vision.
By the end, what began as three separate, single-hued builds evolves into a vibrant, multi-colored expression of collective creativity. Each team member can literally see what they contributed to the collaborative creation!
WHAT MAKES IT POWERFUL?
Throughout the exercise, participants experience a full range of reactions — focus, admiration, inspiration, confusion, disappointment, excitement, frustration, and more. Along the way, they'll discover firsthand the pros and cons of each engagement style:
- Isolation: Team members enjoy full autonomy, "flow," and freedom of expression — but quickly encounter the limits of working with only their own resources, perspective, and ideas.
- Cooperation: Team members experience resource sharing, synergy, and flexibility emerge as real benefits of working together— as well as the challenges of communication, conflicting ideas, and compromise.
- Collaboration: Unexpected innovation and shared ownership become possible — alongside the complexities of joint decision-making, personality differences, and group dynamics.
KEY TAKE-AWAYS
This experience gives groups a compelling, hands-on way to explore:
- When to work alone vs. when to work together
- Teamwork & Shared Ownership
- Trust, Respect & Openness
- Risk & Accountability
- Communication & Leadership
- Teamwork & Shared Ownership
- Time Management
- Evaluating Multiple Options and Visions
- Unequal allocation of resources — and what that means for equity and fairness
WHAT'S INCLUDED
Everything you need for three participants:
- 1 Set of Facilitator Notes (available 5/20/2026)
- 3 Participant Workbooks
- 3 Bags of LEGO pieces (each a different single color — one per player; NOTE: color packs will be selected randomly from 7 different options –red/purple, yellow/green, blue, white, brown, black))
- 4 LEGO minifigures (distributed to one player only)
- 4–6 LEGO wheel sets (distributed to one player only)
- 3 Paper Dividers (for privacy during Round 1)
Note: Players do not receive identical sets of bricks — and that's intentional. Differences in piece type, quantity, and shape naturally spark conversations about resource scarcity, inequity, and fairness.
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