Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time.
In Communication Skills - What Everyone Needs to Know you'll learn practical techniques to improve all your communication skillswritten, oral, electronic, and face-to-face.
Includes DVD and Everyday Communication Techniques for the Workplace management book. 30 minutes.
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